About Us @DrivenByQ
DrivenByQ was founded in 2005, initially offering executive airport transfers to anyone in the Wrexham area. Starting out as a sole-trader with just one Volvo S80 saloon car, DrivenByQ quickly found a niche in corporate travel and a professional service for business passengers.
Defining A New Way
In 2005 email was still a new technology. DrivenByQ embraced this new communication tool as a defining moment in our heritage. Fast forward twenty years and response times are more crucial today than ever.
As we attracted a growing number of corporate customers from Wrexham Industrial Estate, Driven by Q incorporated in 2007 as a Limited Company and registered for VAT. This declared our focus on business passengers as an airport specialist. Our growing team introduced a new, 24-hour Duty Manager system to give greater support to customers.
We went on to develop online booking to compliment email bookings. We took this a stage further in 2009 by introducing a bespoke cloud based booking system – one of the first in the world. ‘Investing in technology for competitive advantage’ became, and still is, a core value at DrivenByQ.
Focus On Growth
Not content to stand still, DrivenByQ attracted its first corporate customer on Deeside Industrial Park in 2012. Our growth has continued and we now supply one of the largest fleets of Mercedes-Benz cars and people carriers in the region. We also have BMW saloon cars.
In 2015 DrivenByQ employed its first member of staff to help with administration and reservations. In addition to online booking, we offer telephone support better than any rival.
Improving Quality
As a market leader in corporate travel, DrivenByQ purchased its first brand new vehicles in 2018. These are driven by full-time, employed team members. We also witnessed greater investment in vehicles from our network of trusted sub-contractors.
Through outstanding customer service we have grown from a single one-man-band operation to a fleet of modern high-class luxury vehicles. DrivenByQ now supply executive cars for Deeside Industrial Park, Chester Business Park and Wrexham Industrial Estate.
Licensed and Secure
DrivenByQ are licensed for private hire. All drivers undergo an enhanced DBS (police) check, a group two medical and training. In 2019, the first of our team underwent advanced driver training and achieved RoSPA (Gold) standard. Some drivers are also members of the Guild of Professional Chauffeurs.
As a business travel specialist, many of our executive vehicles are exempt from displaying (private hire / taxi) plates. This ensures greater discretion, along with privacy glass for that extra confidentiality in VIP travel or executive airport transfers.
Going Further
Despite our local area being classed as north east Wales, we have regular customers from as far afield as Anglesey all the way to Derby. We supply executive airport transfers to and from all major UK airports including Manchester, Liverpool, Birmingham, East Midlands and London Heathrow.
We believe in getting the basics right before anything else. When this happens, things fall in to place naturally. That means the best team, the best vehicles, the best quality and most of all the very best customer service.
Our experienced team now manage corporate bookings collaboratively through cloud-technology. It enhances our competitive edge and achieves a reputation second-to-none. Want to know more? Why not contact us and see for yourself?